1
Preserve evidence first: screenshot everything before you block, report, or delete. Include usernames, timestamps, and the full URL.
2
Stay calm with your child: your first reaction decides whether they tell you next time. Listen before reacting; thank them for coming to you.
3
Secure the account: change the password, enable 2FA, review linked devices, and sign out of every session.
4
Report on the platform - and to the relevant authority (CEOP, IWF, Action Fraud, or police on 101) if a crime may have occurred.
5
Do not confront the other party. Never message, threaten, or negotiate with a suspected predator or blackmailer - report and let professionals act.